{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/contact/raporteaza-o-problema.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/contact/raporteaza-o-problema.html","location":{"base":"/contact/raporteaza-o-problema.html","queryParams":{}},"data":{"jcr:title":"Raportează o problemă","title":"Raportează o problemă întâmpinată - Dacia România","hideInNav":false,"pageTitle":"Raporteaza o problema - Dacia Romania","redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","meta_description_seo":"Vrei să raportezi o problemă? Te rugăm completează formularul de mai jos și trimite-ne mesajul tău, iar noi te vom contacta cât mai rapid.","textIsRich":"true","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice97v0":{"mandatoryLegend":"(*) Câmpurile sunt obligatorii","vehicleSectionTitle":"Informații despre vehicul","titlePrefix":"Problema","titleSuffix":"întâmpinată","submitButtonLabel":"Pasul următor","sling:resourceType":"one/components/common/caseform/slice97v0","textIsRich":"true","formConfig":{"complaint":{"description":"Spune-ne mai multe detalii","selectLabel":"Solicitarea ta este despre...","errorMessage":"Te rugăm să introduci o descriere","types":{"1":{"type":"Multimedia & servicii conectate"},"2":{"type":"Problemă tehnică vehicul"},"3":{"type":"Termen de livrare vehicul nou"},"4":{"type":"Cumpărare și livrare"},"5":{"type":"Servicii post-vanzare"},"6":{"type":"Conformitate"}}},"attachment":{"errorMessageSize":"Te rugăm ca fișierul să nu depășească 5 MB","formatsLabel":"Te rugăm ca fișierul atașat să fie în format jpg, png sau pdf și să nu depășească 5 MB.","isVisible":true,"errorMessageFormat":"Te rugăm ca fișierul atașat să fie în format jpg, png sau pdf.","attachments":{"1":{"title":"Atașează aici documentul","isMandatory":false},"2":{"title":"Atașează aici documentul","isMandatory":false}}},"multimediaComplaint":{}},"legalNotice":{"showLegalNotice":false}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone"}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Raportează o problemă","url":"/contact/raporteaza-o-problema.html","components":["one/components/common/caseform/slice97v0"]},{"title":"Vehiculul tău","url":"/contact/raporteaza-o-problema/your-vehicle.html","components":["one/components/common/leadform/slice134vB"]},{"title":"Date contact","url":"/contact/raporteaza-o-problema/detalii-contact.html","components":["one/components/common/caseform/slice55vB","one/components/edito/slice21v0"]},{"title":"Confirmare","url":"/contact/raporteaza-o-problema/succes.html","components":["one/components/common/caseform/slice70v0"]}],"currentStepNumber":0,"totalSteps":4,"firstStep":"/contact/raporteaza-o-problema.html","nextStep":"/contact/raporteaza-o-problema/your-vehicle.html"},"displayAuthentModal":false,"caseSubmissionError":"A apărut o eroare","formType":"Complaint","stepperTitle":"Trimite o solicitare către Vocea Clientului","sling:resourceType":"one/components/common/structure/caseFunnelParams"},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"În zona mea","searchPlaceholder":"Introdu adresa ta","renaultPartner":"Agentul recomandat","strapline":"Rețeaua Dacia","title":"Alege un agent","filterResults":"Filtrează","geolocalisationErrorMsg":"Eroare de geolocalizare, vă rugăm să încercați din nou.","favoriteDealer":"Agentul preferat","legend":{"info":"Descoperă dealerii și partenerii noștri autorizați.","major":"Agenți Dacia","minor":"Parteneri Dacia","title":"Legendă"}},"cta":{"selectAsFavorite":"Selectează ca favorit","seeOpeningHours":"Vezi programul","seeAllDealers":{"link":"/reteaua-dacia/lista-agenti.html","label":"Vezi toți agenții"},"select":{"label":"Selectează"},"expandResults":{"label":"Extinde rezultatele"},"contactUs":{"link":"/contact/contacteaza-un-agent.html","label":"Contactează-ne"}},"info":{"openingDoors":"Oră deschidere","openingHours":"Program","closed":"Închis","opened":"Deschis","direction":"Direcții","vacations":"Perioadă de concediu","spokenLanguage":"Limbă vorbită","contactDetails":"Detalii de contact","website":"Website","services":"Servicii"},"onlineAppointment":{"label":"Programare online","reassuranceMsg":"Trimite un mesaj"},"pattern":{"streetAddress":"{postOfficeBox} {streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams"},"validation":{"regexFirstName":"^(?!.*([a-zA-Z])\\1{2,})(?!\\bAaa[a-zA-Z]*\\b)(?!.*\\b(pizda|Pizda|PIZDA|pula|Pula|PULA|muie|Muie|MUIE|suge|Suge|SUGE|nuare|Nuare|fut|Fut|FUT|cacat|Cacat|CACAT)\\b).*$","regexLastName":"^(?!.*([a-zA-Z])\\1{2,})(?!\\bAaa[a-zA-Z]*\\b)(?!.*\\b(pizda|Pizda|PIZDA|pula|Pula|PULA|muie|Muie|MUIE|suge|Suge|SUGE|nuare|Nuare|fut|Fut|FUT|cacat|Cacat|CACAT)\\b).*$","zipCode":"^\\d{6}$"},"receipt":{"validatedPayment":" ","yourOrderLabel":" ","asapLabel":" ","eWaste":" ","wishedOperation":"Opțiunea aleasă","requestSentLabel":"Solicitare trimisă","dealerServices":"Serviciile agentului tău Dacia","yourCarLabel":"Vehiculul tău","selectedPackages":" ","vehicleOfInterest":"Vehiculul tău de interes","contractSigned":" ","quoteValidity":" ","yourEnergy":" ","selectedOffer":"Oferta selectată","viewDetails":" ","summaryLabel":"Rezumat","payDealerLabel":" ","yourDealerLabel":"Agentul tău Dacia","offer":{"details":" "}},"abandonmentModal":{"modalTitle":"Ești pe cale să închizi acest formular","modalIntroduction":"Informațiile pe care le-ai introdus deja vor fi păstrate timp de 24 de ore."},"identityTooltip":{"title":" "}},"authenticationParams":{"link":"https://my.dacia.ro/","text1":"Ai un cont My Dacia?","text2":"Economisește timp și conectează-te.","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"Continuă fără cont","createAccountLabel":"Creează un cont","straplinePopIn":"Bine ai revenit!","title":" ","alreadyAccountLabel":"Am deja un cont","descriptionPopIn":"Te rugăm să verifici dacă informațiile tale sunt actualizate.","helloLabelPopin":"Salutare","introduction":"

"}},"ccParameters":{"legal":"https://www.dacia.ro/cookies.html","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"professionalParams":{"sling:resourceType":"one/components/structure/professionalParams"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"consumptionEfficiencyGraph":{"efficiencyTitle":"Efficiency Class","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph"},"googleMapsParams":{"region":"ro","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"ecologicalParams":{"ecoMalusDetailsLabel":" ","recoveryBonusDisclaimer":" ","ecoBonusDeducted":false,"recoveryBonusDetailsLabel":" ","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":" ","ecologicalBonusDescription":"Prețul include ecotichetul Rabla. Mai multe informații sunt pe pagina de ofertă - https://www.dacia.ro/promotii-rabla/spring-essential.html.\r\n\r\n","ecoBonusLabel":" "},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:e6vgpc1ggl8","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"tyreLabelling":{"frontTyresLabel":"Anvelope față","rearTyresLabel":"Anvelope spate","tooltipTitle":"Jante și etichete energetice pneuri","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Vezi mai jos etichetele energetice ale anvelopelor care sunt compatibile cu configurația mașinii tale.

Cu un singur click sau scanând codul QR cu telefonul tău, poți accesa fișa detaliată de prezentare pentru respectivele anvelope direct pe site-ul Uniunii Europene.

Datorită specificităților noastre de producție a vehiculului, pot fi afișate mai multe etichete.

Contactează agentul sau accesează urmatorul link pentru mai multe informatii: https://www.dacia.ro/reglementarea-europeana-anvelope.html

"},"transverseParams":{"hideRegistrationNumber":false,"showVersionEngine":false,"disclaimerDirectDisplay":true,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false,"finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"Rată lunară","leadUrls":{"configPp":"/contact/alege-model-oferta/solicita-oferta.html"}}},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"ro","rootPath":"https://easyconnectstore.renault.no/content/dacia/ro/ro.html"}},"sitelangs":{}},"siteParams":{"language":"ro","countryName":"Romania","brand":"dacia","country":"ro","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"ro-RO","rtl":false,"country3":"ROU","product":"DACIA"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmConsentContainerId":"GTM-MJQBHV7","kameleoonId":"rnse5e9mix","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"eb671c7e-50bd-468a-a450-bc0ed69ecd1a","enableConsentMode":true,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false,"nobanner":false}},"gigyaParams":{"enabled":true,"apiKey":"3_ayipoBqE3VhT1W9i8YtdP7lScQ6ugZk1kdjaNec93ZxdJE6TBBbc49TKmh5OEyMC","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.dacia.ro/contact/raporteaza-o-problema.html"},{"rel":"alternate","hreflang":"ro","href":"https://www.dacia.ro/contact/raporteaza-o-problema.html"}],"meta":[{"name":"description","content":"Vrei să raportezi o problemă? Te rugăm completează formularul de mai jos și trimite-ne mesajul tău, iar noi te vom contacta cât mai rapid."},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"complaint","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"customercare","formName":"ONE-COMPLAINT","formType":"complaint","formStepNumber":"0","formStepName":"Raportează o problemă"},"authentication":{"override":true,"needAuth":0,"sling:resourceType":"one/components/base/authentication"},"liveChat":{"activateProductPlans":true,"activateConfigurator":true,"sling:resourceType":"one/components/structure/livechat","activateEdito":true,"activateHomepage":true},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Pagina principală","url":"https://www.dacia.ro/"},{"title":"Contactează-ne","url":"https://www.dacia.ro/contact.html"},{"title":"Raportează o problemă","url":"https://www.dacia.ro/contact/raporteaza-o-problema.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/common/caseform/slice97v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/cookieConsent","one/components/structure/professionalParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/base/authentication","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}