{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/contact/vocea-clientului.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/contact/vocea-clientului.html","location":{"base":"/contact/vocea-clientului.html","queryParams":{}},"data":{"jcr:title":"Vocea clientului","title":"Formularul Vocea clientului - Dacia România","hideInNav":false,"pageTitle":"Vocea clientului - Dacia Romania","redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","meta_description_seo":"Completează formularul și contactează serviciul nostru pentru utilizatori. Rețeaua Dacia îți va soluționa cererea cât de repede.","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice97v0":{"mandatoryLegend":"(*) Câmpurile sunt obligatorii","vehicleSectionTitle":"Informații despre vehicul","titlePrefix":"Vocea","titleSuffix":"clientului","submitButtonLabel":"Pasul următor","sling:resourceType":"one/components/common/caseform/slice97v0","textIsRich":"true","formConfig":{"complaint":{"description":"Mesajul tău","selectLabel":"Întrebarea ta este despre...","errorMessage":"Te rugăm completează subiectul cererii.","types":{"1":{"type":"Multimedia și servicii conectate"},"2":{"type":"Servicii post-vanzare / cod radio"},"3":{"type":"Comunicare"},"4":{"type":" MY Dacia"},"5":{"type":"Informații despre vehicul"}}},"attachment":{"errorMessageSize":"Te rugăm ca fișierul să nu depășească 5 MB","formatsLabel":"Te rugăm ca fișierul atașat să fie în format jpg, png sau pdf și să nu depășească 5 MB.","isVisible":true,"errorMessageFormat":"Te rugăm ca fișierul atașat să fie în format jpg, png sau pdf.","attachments":{"1":{"title":"Atașează aici documentul","isMandatory":false},"2":{"title":"Atașează aici documentul","isMandatory":false}}},"multimediaComplaint":{}},"legalNotice":{"showLegalNotice":false}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone"}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Vocea clientului","url":"/contact/vocea-clientului.html","components":["one/components/common/caseform/slice97v0"]},{"title":"Vehiculul tău","url":"/contact/vocea-clientului/your-vehicle.html","components":["one/components/common/leadform/slice134vB"]},{"title":"Detalii contact","url":"/contact/vocea-clientului/detalii-contact.html","components":["one/components/common/caseform/slice55vB","one/components/edito/slice21v0"]},{"title":"Confirmare","url":"/contact/vocea-clientului/succes.html","components":["one/components/common/caseform/slice70v0"]}],"currentStepNumber":0,"totalSteps":4,"firstStep":"/contact/vocea-clientului.html","nextStep":"/contact/vocea-clientului/your-vehicle.html"},"caseSubmissionError":"A apărut o eroare. Te rugăm încearcă din nou mai târziu.","formType":"Customer support / Service Request","stepperTitle":"Vocea clientului","sling:resourceType":"one/components/common/structure/caseFunnelParams"},"ccParameters":{"legal":"https://www.dacia.ro/cookies.html","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:e6vgpc1ggl8","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"professionalParams":{"sling:resourceType":"one/components/structure/professionalParams"},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"În zona mea","searchPlaceholder":"Introdu adresa ta","renaultPartner":"Agentul recomandat","strapline":"Rețeaua Dacia","title":"Alege un agent","filterResults":"Filtrează","geolocalisationErrorMsg":"Eroare de geolocalizare, vă rugăm să încercați din nou.","favoriteDealer":"Agentul preferat","legend":{"info":"Descoperă dealerii și partenerii noștri autorizați.","major":"Agenți Dacia","minor":"Parteneri Dacia","title":"Legendă"}},"cta":{"selectAsFavorite":"Selectează ca favorit","seeOpeningHours":"Vezi programul","seeAllDealers":{"link":"/reteaua-dacia/lista-agenti.html","label":"Vezi toți agenții"},"select":{"label":"Selectează"},"expandResults":{"label":"Extinde rezultatele"},"contactUs":{"link":"/contact/contacteaza-un-agent.html","label":"Contactează-ne"}},"info":{"openingDoors":"Oră deschidere","openingHours":"Program","closed":"Închis","opened":"Deschis","direction":"Direcții","vacations":"Perioadă de concediu","spokenLanguage":"Limbă vorbită","contactDetails":"Detalii de contact","website":"Website","services":"Servicii"},"onlineAppointment":{"label":"Programare online","reassuranceMsg":"Trimite un mesaj"},"pattern":{"streetAddress":"{postOfficeBox} {streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"googleMapsParams":{"region":"ro","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"authenticationParams":{"link":"https://my.dacia.ro/","text1":"Ai un cont My Dacia?","text2":"Economisește timp și conectează-te.","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"Continuă fără cont","createAccountLabel":"Creează un cont","straplinePopIn":"Bine ai revenit!","title":" ","alreadyAccountLabel":"Am deja un cont","descriptionPopIn":"Te rugăm să verifici dacă informațiile tale sunt actualizate.","helloLabelPopin":"Salutare","introduction":"

"}},"ecologicalParams":{"ecoMalusDetailsLabel":" ","recoveryBonusDisclaimer":" ","ecoBonusDeducted":false,"recoveryBonusDetailsLabel":" ","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":" ","ecologicalBonusDescription":"Prețul include ecotichetul Rabla. Mai multe informații sunt pe pagina de ofertă - https://www.dacia.ro/promotii-rabla/spring-essential.html.\r\n\r\n","ecoBonusLabel":" "},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"tyreLabelling":{"frontTyresLabel":"Anvelope față","rearTyresLabel":"Anvelope spate","tooltipTitle":"Jante și etichete energetice pneuri","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Vezi mai jos etichetele energetice ale anvelopelor care sunt compatibile cu configurația mașinii tale.

Cu un singur click sau scanând codul QR cu telefonul tău, poți accesa fișa detaliată de prezentare pentru respectivele anvelope direct pe site-ul Uniunii Europene.

Datorită specificităților noastre de producție a vehiculului, pot fi afișate mai multe etichete.

Contactează agentul sau accesează urmatorul link pentru mai multe informatii: https://www.dacia.ro/reglementarea-europeana-anvelope.html

"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams"},"validation":{"regexFirstName":"^(?!.*([a-zA-Z])\\1{2,})(?!\\bAaa[a-zA-Z]*\\b)(?!.*\\b(pizda|Pizda|PIZDA|pula|Pula|PULA|muie|Muie|MUIE|suge|Suge|SUGE|nuare|Nuare|fut|Fut|FUT|cacat|Cacat|CACAT)\\b).*$","regexLastName":"^(?!.*([a-zA-Z])\\1{2,})(?!\\bAaa[a-zA-Z]*\\b)(?!.*\\b(pizda|Pizda|PIZDA|pula|Pula|PULA|muie|Muie|MUIE|suge|Suge|SUGE|nuare|Nuare|fut|Fut|FUT|cacat|Cacat|CACAT)\\b).*$","zipCode":"^\\d{6}$"},"receipt":{"validatedPayment":" ","yourOrderLabel":" ","asapLabel":" ","eWaste":" ","wishedOperation":"Opțiunea aleasă","requestSentLabel":"Solicitare trimisă","dealerServices":"Serviciile agentului tău Dacia","yourCarLabel":"Vehiculul tău","selectedPackages":" ","vehicleOfInterest":"Vehiculul tău de interes","contractSigned":" ","quoteValidity":" ","yourEnergy":" ","selectedOffer":"Oferta selectată","viewDetails":" ","summaryLabel":"Rezumat","payDealerLabel":" ","yourDealerLabel":"Agentul tău Dacia","offer":{"details":" "}},"abandonmentModal":{"modalTitle":"Ești pe cale să închizi acest formular","modalIntroduction":"Informațiile pe care le-ai introdus deja vor fi păstrate timp de 24 de ore."},"identityTooltip":{"title":" "}},"transverseParams":{"hideRegistrationNumber":false,"showVersionEngine":false,"disclaimerDirectDisplay":true,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","sameFontSize":false,"finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"Rată lunară","leadUrls":{"configPp":"/contact/alege-model-oferta/solicita-oferta.html"}}},"consumptionEfficiencyGraph":{"efficiencyTitle":"Efficiency Class","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph"},"seoParams":{"language":"fr-fr","sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"ro","rootPath":"https://easyconnectstore.renault.no/content/dacia/ro/ro.html"}},"sitelangs":{}},"siteParams":{"language":"ro","countryName":"Romania","brand":"dacia","country":"ro","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"ro-RO","rtl":false,"country3":"ROU","product":"DACIA"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmConsentContainerId":"GTM-MJQBHV7","kameleoonId":"rnse5e9mix","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"eb671c7e-50bd-468a-a450-bc0ed69ecd1a","enableConsentMode":true,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false,"nobanner":false}},"gigyaParams":{"enabled":true,"apiKey":"3_ayipoBqE3VhT1W9i8YtdP7lScQ6ugZk1kdjaNec93ZxdJE6TBBbc49TKmh5OEyMC","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.dacia.ro/contact/vocea-clientului.html"},{"rel":"alternate","hreflang":"ro","href":"https://www.dacia.ro/contact/vocea-clientului.html"}],"meta":[{"name":"description","content":"Completează formularul și contactează serviciul nostru pentru utilizatori. Rețeaua Dacia îți va soluționa cererea cât de repede."},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"customer-support","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"customercare","formName":"ONE-CUSTOMER-SUPPORT-/-SERVICE-REQUEST","formType":"customer_support_/_service_request","formStepNumber":"0","formStepName":"Vocea clientului"},"authentication":{"override":true,"needAuth":0,"sling:resourceType":"one/components/base/authentication"},"liveChat":{"activateProductPlans":true,"activateConfigurator":true,"sling:resourceType":"one/components/structure/livechat","activateEdito":true,"activateHomepage":true},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Pagina principală","url":"https://www.dacia.ro/"},{"title":"Contactează-ne","url":"https://www.dacia.ro/contact.html"},{"title":"Vocea clientului","url":"https://www.dacia.ro/contact/vocea-clientului.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/common/caseform/slice97v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/cookieConsent","one/components/structure/adminpage/site/searchParams","one/components/page/featureFlipping","one/components/structure/professionalParams","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/base/authentication","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}